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Questions people ask.

Everything we get asked on the first call, the first week and the first year. If yours isn't here, ask us.

Before you start

What is the Hub, in one sentence?

One screen where your jobs, orders, rotas, licences and reminders live, built around how your business already works, used by your staff from their phones.

Is it an app or a website?

It's a website that behaves like an app. Staff open a link on their phone and can add it to their home screen. There's nothing to install or update.

How is it different from off-the-shelf software?

It's built around you: your words, your process, only the modules you need. One fixed monthly fee, no per-user charges, and the person who built it answers the phone.

Will my staff use it?

That's the design brief. Staff see only what matters to them, on one phone screen, with no password. If a screen needs explaining, we change the screen.

What does it cost?

A fixed build fee per stage plus a fixed monthly fee. No per-user pricing. The pricing page explains how a quote is put together.

Do we need to be technical?

No. If you can use WhatsApp, you can use the Hub. We do the setup, the import and the training, such as it is.

During the build

How does the build work?

We start with the one or two modules that hurt most and get those live first, then add the rest in stages. You use each stage on real work as it lands.

What do you need from us?

An hour for the first conversation, your spreadsheets, your staff's email addresses, and honest feedback once you're using it.

Can we change our minds about what goes in?

Yes, between stages. Within a stage, small changes are part of the build; big ones become the next stage.

Can you import our existing data?

Yes. Spreadsheets go in with the columns matched on screen. Paper takes longer but can be done.

Once it's live

What's included in the monthly fee?

Hosting, daily backups, fixes, small changes, adding and removing staff, and a person to ring.

What if something breaks?

Ring or message. Fixes are included and dealt with as soon as you report them.

Can we add modules later?

Yes. Each new module is a stage with a fixed price, built around what you've already got.

What if we want to stop?

Stop the monthly fee. We export all your data for you in a format you can open and delete our copy.

Where is our data held and who can see it?

In a London data centre, backed up daily. Access is restricted by role and enforced in the database. The security page has the detail.

Ask us the one that isn't here

Email, ring or book a demo. We answer everything, including "is this for us?"

Get in touch

Or email shae@worksystem.uk · ring 07707 936959