Every order, enquiry and request goes into the Hub the moment it comes in, with who it's for, what's been promised and what happens next. If it goes quiet, the Hub says so before the customer does.
From a call, an email, a site request or a client. Thirty seconds to add.
To the supplier, or a reply to the customer. A pre-written email is ready to go.
The Hub counts the days. Nothing silently stalls.
When it goes quiet, it turns amber on the overview with a Chase button.
Delivery date or agreed price recorded; a job is created if something needs doing.
Delivered, invoiced or declined. Searchable for as long as you want it.
Site asks for materials, the office orders them, and then everyone waits. The Hub keeps the order, the supplier, the date promised and the delivery date together, so the one that never got confirmed shows up on the overview instead of on site on Monday morning.
An enquiry that waits three days for a reply usually goes elsewhere. Every enquiry sits in one list with how long it's been waiting, and the reply is pre-written in your tone so the office only has to check and send.
The one that was "definitely sent" but never confirmed. The Hub flags it on day two, not when the site is stood down.
Enquiries get answered the same day because the reply is already written.
Every chase, promise and change is on the order. No digging through emails.
No. The Hub tracks the order from request to delivery. Invoicing stays in whatever you use now, and we can note the invoice number on the order so the two match up.
Not unless you want them to. By default it's internal. We can send the supplier an email from the Hub and record their reply.
We set them up with you in your words during the build. The office checks each one before it goes, and can change anything.
Yes, from a form on your website, so an enquiry arrives in the Hub already logged and timed.
Directors assign, staff tick off from their phone, you see who's done what without asking.
Read more →The chasing and checking that used to be someone's Friday afternoon.
Read more →Booked work planned in early, client reports written from what's already there.
Read more →Show us how orders come in today and we'll show you where each one would sit, and which would already be flagged.
Book a demoOr email shae@worksystem.uk · ring 07707 936959